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FAQ
- Do I need a referral from my doctor?
- No. The Physiotherapy Act identifies physiotherapists as “primary care providers.” As such, anyone seeking physiotherapy services can do so without a doctor’s referral.
- Yes. A few insurance companies require a doctor’s referral to pay for the physiotherapy services.
- Who pays for physiotherapy services?
- It is important to discuss payment requirements with your physiotherapist.
- Manitoba Health pays for physiotherapy services provided through hospitals.
- Private insurance coverage varies depending on your workplace plan. Private insurance pays for service provided at a private physiotherapy clinic.
- Manitoba Public Insurance and Workers’ Compensation Board pay for physiotherapy rehabilitation services related to motor vehicle and workplace related injuries respectively. For more information, contact Manitoba Public Insurance or the Workers’ Compensation Board.
- Individuals who do not have third party coverage or whose insurance has run out can visit a private physiotherapy clinic and pay for the service themselves.
- What can I do if I have a complaint about the physiotherapy care that I am receiving?
- Addressing the issue of complaints is the responsibility of the College of Physiotherapists of Manitoba. They can advise on the process but will require your written statement as a minimum. For assistance contact the College at 204-287-8502 or go to their Web site at www.manitobaphysio.com